FAQs

How will I receive my purchase after I order?

▲ How it works ▲

How customers download their file

After it's purchased, the file is available for download in the Order Confirmation page. The customer will automatically receive the standard order confirmation email, followed by an email containing a link to the file.

This link will expire 24 hours after the purchase.
If a customer clicks an expired link, Squarespace will send a new link to the email address used for the initial purchase
- (please check your spam folder as well).
- Download all files and unzip to extract the JPEG files

I can't download my purchase

Sometimes the smallest network interruption can cause havoc with a large file download which ends up being very frustrating for the person trying to download the file! Here are a few troubleshooting ideas to assist you:

Please verify that your Internet service plan allows you to download larger files, some products are over 4GB in size.
Please make sure that your computer doesn’t disconnect from the network if/when it goes to sleep, or the download will be interrupted. This will result in a corrupted .zip file that may not unzip, a .cpgz or .part file (signifying an incomplete or partial download), or cache errors on your browser.
Sometimes a quick clearing of the cache on your browser does the trick. Once you’ve cleared the cache, reload the download page and start the download again.
It might be worth using a download manager to minimize any problems downloading large files and would allow you to pause/resume the download.click here
Make sure that any virus software, firewall, or ad-blocker you’re running is not preventing the download from completing. Sometimes overzealous firewalls or even your corporation’s IT regulations can cause issues with downloads on our site.

If you continue to experience issues, please do contact me so that we can further assist you!

I can't unzip my file

You will receive all of your products as .zip files. For most products the standard unzip software found on your computer usually does the trick. You can unzip a file by following these steps:

PC:

To extract a single file or folder, double-click the compressed folder to open it. Then, drag the file or folder from the compressed folder to a new location.
To extract the entire contents of the compressed folder, right-click the folder, click Extract All, and then follow the instructions.

Mac:

Double click the .zip file to unzip it, then search for the product folder or product file.

If you are having trouble using your usual software, please do the following:

Desktop users

We recommend using the Archive Utility on Macs and WinRar on PCs.

iPad users

You will need to download an app in the App Store that will unzip your files on your iPad. We recommend ZipApp Free or iZip.

How do I download directly onto my iPad?

f you bought a product for an iPad program such as Procreate and want to download it directly to your iPad and not a desktop computer, you'll need to use a third-party app to unzip the files (Update: With the latest Operating System on the Apple iPad, you may not need the third party app, in most cases the built-in unzip feature will work 100% - instructions for both methods below).

Here's how to download your purchase directly onto your iPad, and install brushes into Procreate:

Please note: Only download products to your iPad created for an iPad app, like Procreate. Downloading products designed to be used in desktop software like Adobe is not recommended.

Using the iPad's default unzipping feature

Download your purchase from your account. If you are taken to a Dropbox window, please click on "Save to my Dropbox" to save directly to your Dropbox account, or the "export" button which should be next to "Save to my Dropbox" to save to your iPad.

In the next pop up window please select "Save to Files" and save in your preferred folder (I usually choose Procreate), exporting will begin - NB: please note this may take some time to complete depending on your internet speed and connection quality. Sometimes the progress bar appears to be stuck on 0%, in my experience the download is indeed progressing regardless of that, however please do not let your device go to sleep as this will stop the downloading process.

3 Once the download is complete locate the zip file in your Files app folder, click on the zip file which should unzip automatically. If not please follow the steps below for using a third-party unzipping app. 4 Once unzipped tap on the brushset file which should automatically import into Procreate. If not select file, tap Share at the bottom left, then tap Open in Procreate.5Open Procreate, you’ll see your new .brushset files will appear at the top of the Brush Library. Repeat for the rest of the brushsets and documents.

Note: the above steps can be used to install any Procreate file, e.g documents, canvases, brushes and swatches

Using a third-party unzipping app

Download ZipApp (free version is fine) or any iPad unzipping app from the App Store to your iPad. Install it and open the app.

2 Download your purchase from your account which will be a zip file.

3 When the Dropbox download window appears on your iPad, tap Open in… > Zip App. Zip App will open. Tap on the zip file, then click Yes.

NOTE: Downloading the product files to your iPad will download the entire product that includes other file formats. Only open and import .brushset files and .Procreate files found in the Procreate folder.

4 After unzipping the files on your iPad, you’ll be able to locate the .brushset files on your iPad in your Files app in the On My iPad location. Navigate to the .brushset file(s). In the top right, tap Select, then select one of the brushset files. Tap Share at the bottom left, then tap Open in Procreate.
5 Open Procreate, you’ll see your new .brushset files will appear at the top of the Brush Library. Repeat for the rest of the brushsets and documents.
I got a "path too long" error message while trying to unzip my file
Getting an error message "Error 0x80010135 path too long" while unzipping a file can be very frustrating! Here's some info on why that could be happening and how to fix it.
Usually this error is caused when Windows Explorer is used to extract files and it encounters a file path that exceeds the maximum character limit. This built-in archive utility app has limitations unfortunately, and when a path is too long and the character count exceed the limit, it can't extract the file. What does that actually mean? If you have the zip file stored on your hard drive or network that's stored inside many sub folders, all those folder names plus the zip file name is adding to the path length which is probably exceeding the character limit.

Here are a few things you can try to resolve the problem:

Temporarily move the zip files out of the subfolders to a main "root" folder to avoid a long path - you can usually see the path of the zip file and which folder and subfolder/s it's stored in at the top of the window, if you have many "folder name > folder name > " before the zip file name, chances are your path is too long.
Use a different decompression utility such as 7-Zip, or any other utility can handle long file paths.
Rename the zip file to a much shorter name like PC1, PC2 etc. - this may not work if the zip file is still inside all the subfolders, but worth a try.
If the zip file is in on a Network try moving it onto your Computer hard drive but make sure it's just on the Drive as a the "root" folder and not sitting in many sub folders.

The above suggestions should do the trick. If you continue to have unzipping issue I highly recommend investing in a better decompression utility app such as 7-Zip (free) or WinRAR.

What licensing do your freebies come with?

The freebies come with a Standard Licence for a single user, which allows for commercial use unless otherwise stated under "Licence Included".

Should you wish to use the freebie goodies commercially, you will need to adhere to the terms of the Standard Licence – read more about the licence requirements in the related articles below

SINGLE USER LICENCE AGREEMENT

All graphics/fonts/add-ons by Nosheen designs are protected by UK copyright laws and treaties. Nosheen designs owns all rights, including the copyrights to the graphics/fonts. Your rights to use the graphics/fonts/add-ons are subject to the terms stated below, and are conditional upon you making payment to nosheen designs for the usage rights of the graphics/fonts/add-ons. Nosheen designs reserves the right to make changes to these Terms and Licence.

This licence agreement (“Licence”) is a legal agreement between you (“Licensee” or “you”) and Nosheen designs (“Licensor”, “I” or “my”) for downloading, installing or using the graphics, add-ons and fonts (“Resources”).

You acknowledge that all intellectual property rights in the Resources anywhere in the world belong to Nosheen designs, that rights in the Resources are licensed (not sold) to you, and that you have no rights in, or to, the Resources other than the right to use them in accordance with the terms of this Licence.

IMPORTANT NOTICE TO ALL USERS:

By purchasing the right to use the Resources you agree to be bound to the terms and conditions of this licence. The terms of this licence include, in particular, limitations on liability in Section 4 of the agreement herein.
If you do not agree to the terms of this licence, I will not license the Resources to you and you must discontinue the use of the Resources.
By purchasing the right to use the Resources from any of my online shops you hereby consent to immediate performance of the contract and acknowledge that you will lose your right of withdrawal from the contract once the download or streaming of the digital content has begun.

END USERS LICENCE AGREEMENT: STANDARD, EXTENDED AND ENHANCED ART LICENCE

Nosheen designs hereby grants you a non-exclusive, non-transferable, worldwide right to use the graphics/fonts/add-ns in the following ways, subject to the limitations set out in “Restrictions”:

End Product
You may use a purchased Resource in a new End Product as long as the End Product meets the following requirements:
- End Products must be significantly different than the original Resource. You must combine the Resources with other creative elements to ensure licensed Resources are used within a wider design to form an Original Design. An Original Design would be something you put time, effort and skill to produce, ensuring the Resources are not the primary integrity of the Design or End Product. End Products must not be used or sold in a way that is directly competitive with the original Resource you purchased. End Products must not redistribute the original Resource to any third parties in a manner that allows for the extraction of the original Resource.
- You may use the Resources in multiple commercial Projects
- Patterns licensed under the Graphics Licence may not be used stand alone. They may be used as backgrounds that form part of a wider design; as an overlay; or to fill a specific area within your Original Design.
- An End Product For Sale can be either a digital design or physical item that you and/or your client intend to sell to more than a single person for any type of fee or charge, but ensuring that no third parties are able to extract the original resource.
- You may modify or manipulate the Resource, or incorporate it into other content and make a derivative work from it. As between you and Nosheen designs, Nosheen designs will retain all rights, title, and ownership in the Resource, and the resulting derivative work is subject to the terms of this Graphics Licence, including Restrictions set out in Section 3.
For Fonts and Add-ons (ie. Procreate brushes), special terms apply:
Here, an End Product must be a unique implementation of the Resource. For example, you may purchase a font and use it to make unique word art, but you must not redistribute the original files in any way. You may use Fonts and Add-ons in Multiple Commercial Projects and sell unlimited quantities of the End Product. Add-ons and Fonts may only be installed on devices used by the Licensee, i.e. the Licensee’s primary and secondary desktop computer and mobile device.
Embedding
You may embed characters from the Resources into any document you send to third parties but such documents may be viewed and printed only (but not edited) by the recipients. You may not under any circumstances embed characters from the Resources into software or hardware products, online applications or tools in which the Resources will be used by the purchasers of such products, or from which the Resources can be extracted or transmitted.
Restrictions
You may not:
- Sub-licence, resell, redistribute, provide access to, share or transfer any Resources, (e.g. as stock, in a tool, app or template, with source files, and/or not incorporated into an End Product) under any circumstances, not even for free. Uploading a Resource to a web site at a resolution that exceeds the display resolution of the intended viewing device will be deemed to be an attempt to redistribute the graphic. You agree to take all commercially reasonable steps to prevent third parties from accessing and/or duplicating the Resources. If you become aware of any unauthorised duplication or access of any of the Resources please notify me via email.
- Allow anyone, other than the Licensee, such as an end user to customise a digital or physical end product, whether for Commercial use or Non-commercial use. It is prohibited that any user other than the Licensee has access to the assets whereby they can choose items or create their own end result. This includes, but is not limited to, “print on demand”, “made to order”, or “download on demand” application.
- Imply or claim that you are the author of the artwork, even if you have made changes. If you use the graphics for editorial purposes (print, web or tv) you have to include the credit adjacent to the product: nosheendesigns / www.nosheendesigns.co.uk
- Make graphics/fonts/add-ons available to a third party on a digital asset management system, shared drive or the like for the purposes of sharing or transferring such graphic(s)/font(s).
- Resell a Resource directly, or within a wider design/product where the original Resource can be extracted in its original form in both digital and print format.
- Resell a website template whereby the embedded fonts, graphics or other Resources can be extracted. For example – web fonts, or background textures could be extracted by a new customer, without them owning this original licence – this is not acceptable. This is acceptable when the template files are passed on to an individual client, although a licence will be required for both yourself, and your client, to justify this.
- Resell a logo template, where the fonts or graphics are used in a stand alone fashion (i.e., with no supporting elements, and not constituting a ‘wider, original design’). Using fonts in a stand-alone fashion for logos is acceptable for individual client projects and personal use, but not for templates sold en-mass. No source files are permitted to be supplied to the end users, including layered files or PNG files that allows for easy extraction of the original Resource. A licence will be required for both yourself, and your client should they need the editable/layered files.
- Use fonts or graphics within ebooks, or downloadable publications whereby the fonts or graphics can be extracted in their original form from this document.
- Use fonts or graphics to create alphabets or letterform related products, digital alphabets (alphas), adhesive stickers, embroidery letters, rubber stamps, die-cut products, or stencil products.
- Sub-licence, resell, redistribute, provide access to, share or transfer any brushes and stamps included in brushsets. Copying and adjusting brushes to repackage and sell is strictly prohibited. Pattern brushes and stamps may not be used as is, but can be used within a design as part of a wider creation.
- Register as a trademark the Resource or the end product incorporating the Resource – not even logos. If you use the Resource to create a logo for yourself or a client, keep in mind that other customers/third parties can use the same Resource, even in another logo i.e. the Resource is non-exclusive.
Limitation of Liability
- You acknowledge that the Resources has not been developed to meet your individual requirements, and that it is therefore your responsibility to ensure that the facilities and functions of the Resources meet your requirements.
- You may not use Resources(s) in a manner that is unlawful, harmful, abusive, racially or ethnically offensive, defamatory, deceptive, infringing, invasive of personal privacy or publicity rights, harassing, humiliating to other people (publicly or otherwise), libelous, obscene, threatening, profane, or promotes racism, bigotry, hatred or physical harm of any kind against any group or individual, or is otherwise objectionable.
- Nosheen designs will not be liable or responsible for any failure to perform, or delay in performance of, any of my obligations under this Licence that is caused by any act or event beyond my reasonable control, including without limitation failure of public or private telecommunications networks.
- I do not warrant that the operation of the Resources will be uninterrupted or error free.
- You may not transfer your rights or your obligations under this Licence to another person or business without my express written consent.
- Each of the conditions of this Licence operates separately. If any court or competent authority decides that any of them are unlawful or unenforceable, the remaining conditions will remain in full force and effect.
- Under no circumstances will I be liable to you or any third party for any special, consequential or incidental damages including lost profits, savings or business interruption as a result of the item being defective.
- Under no circumstances will I be liable to you or any third party for any events that are outside the reasonable control of myself – this shall include but not be limited to industrial action, acts of God, terrorism, civil commotion or any other event that could be defined as a Force Majeure.
- This Licence, its subject matter and its formation, are governed by UK Copyright law, the Berne Convention and the Universal Copyright Convention.
Extended Licence
If you purchase an Extended Licence, the following terms apply:
- The Extended Licence allows you to use Items in any manner permitted under the Standard Licence, and pursuant to the obligations and restrictions therein; and
- In addition, you may use Resources purchased under the Extended Licence to create End Products for Sale with lifetime sales not exceeding 250,000 units. Please contact me for a custom licence if Licensee requires greater quantities for Commercial use.
Enhanced Art Licence
If you purchase an Enhanced Art Licence (applicable to Graphic Resources and Pattern designs only), the following terms apply:
- The Enhanced Art Licence allows you to use Graphics and Patterns in any manner permitted under the Standard Licence, and pursuant to the obligations and restrictions therein; and
- In addition, you may use Graphics and Patterns purchased under the Enhanced Art Licence to create physical End Products for Sale*, in which the End Product for Sale may be sold an unlimited number of times; and
- *Please note: I currently have an exclusive licence agreement with a Stamp Manufacturing company which means unfortunately my Enhanced Art Licence is not available to another Stamp Company at this stage. Producing stamps under the terms of the Enhanced Art Licence is not permitted.
- You may use Graphics and Patterns purchased under the Enhanced Art Licence stand alone to create physical End Products for Sale. Licensed Resources may form the main integrity of the physical End Product and do not need to be used within a wider design. However, any resale/sublicense of the Licensed Resource in source file form or otherwise competitive with the original Licensed Resource is prohibited.
- Creating digital End Products is not permitted under the Enhanced Art Licence.
Termination
- I may terminate this Licence immediately by written notice to you if you commit a material or persistent breach of this Licence which you fail to remedy (if remediable) within 14 days after the service of written notice requiring you to do so.
- Upon termination for any reason:
  1. All rights granted to you under this Licence shall cease;
  2. You must immediately cease all activities authorised by this Licence;
  3. You must immediately pay to me any sums due to me under this Licence; and
  4. You must immediately delete or remove the Resources from all computer equipment in your possession, and immediately destroy any tangible copies of the Resources then in your possession, custody or control and, in the case of destruction, certify to me that you have done so.

If you are unsure of anything or have any questions relating to the licence agreements, please feel free to contact me, or send mail to:

PRIVACY POLICY

This Privacy Policy explains what information of yours will be collected by us, Nosheen designs and it’s employees, when you use this website and make use of the store facilities. It explains how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website. We will not use or share your information with anyone except as described in this Privacy Policy.

What personal information do we collect from the people that visit our blog, website or store?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, or other details to help you with your experience. Your credit card information may also be collected through Paypal services, should you make a purchase from the store. We do not store any credit or debit card details on any of our systems.

When do we collect information?

We collect information from you when you register on our site, place an order, subscribe to a newsletter or enter information on our site.

How do we use your information?

Any of the information we collect from you may be used in one of the following ways:

To personalise your experience
(your information helps us to better respond to your individual needs)
To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)
To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)
To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
To administer a contest, promotion, survey or other site feature
To send periodic emails The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order, enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

Help remember and process the items in the shopping cart.
Understand and save user’s preferences for future visits.
Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

If you turn cookies off it will turn off some of the features of the site.

Third-party disclosure

We do not sell or trade to outside parties your Personally Identifiable Information. However, to operate effectively as a business, we may need to pass your information on to selected and trusted third-parties. The third-parties we may share information with are:

Squarespace (for sending out our email newsletter)
Facebook (for targeted advertising)

In addition, any third-party to whom we may need to disclose personal information in order to comply with our legal, regulatory and statutory obligations. This may be as part of a legal process, (for example, in response to a court order or in response to a law enforcement agency’s request, or where they believe it’s necessary). This could be to investigate, prevent, or take action regarding illegal activities, suspected fraud, or situations involving potential threats to the physical safety, property or rights of any person. It could also include non-compliance with our website rules, or as otherwise permitted or any third-party where you’ve given your consent.

Please be assured that when we outsource any processes we ensure that any supplier or contractor has adequate security measures in place. We’ll also require them to comply with privacy principles as part of our contract with them.

Third-party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under the age of 13 years old.

How to access, correct your information and withdraw consent

You’re able to correct the information we hold about you as follows:

If you’re a customer, you can use our contact form here to send in new details.
You’re able to change your preferences relating to marketing communications from us and withdraw your consent at any time, by filling in our contact form here.
You may make a request to access your Personally Identifiable Information that’s held by us and maintained in our database. To do this you need to send in your request via our contact form here.
You may also have the right to request erasure of personal information we hold about you, request restriction of processing of such information, object to the processing of such information, request a copy of such information in a portable format.

Copyright

This website and its content is copyright of Nosheen Designs – © Nosheen designs 2020. All rights reserved. Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

– You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Legal

The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any Products, services or information available through this website meet your specific requirements. This website contains material which is owned by us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

You will be subject to the policies and terms and conditions in force at the time that you order Products from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these terms and conditions before we send you the Dispatch Confirmation (in which case we have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within seven working days of receipt by you of the Products).

All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Confidentiality

Personal information supplied to us is confidential and will never be made available to a third party. We use PayPal to process payments. This secure merchant is independent and will never disclose your payment details to us.

Legal

Written Communications

Applicable laws require that some of the information or communications we send to you should be in writing. When using our site, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

Notices All notices given by you to us must be given to Nosheen Designs at hello@nosheendesigns.co.uk. We may give notice to you at either the e-mail or postal address you provide to us when placing an order, or in any of the ways specified in Written Communications clause above. Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an e-mail is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such email was sent to the specified e-mail address of the addressee.

When you download an item you lose the right to cancel due to the nature of the product

you must confirm before you download or stream content that you are aware they’ll lose their 14 day right to cancel

get the customer to agree to an instant download before they start the download

Entire Agreement

We intend to rely upon these terms and conditions and any document expressly referred to in them in relation to the subject matter of any Contract. While we accept responsibility for statements and representations made by our duly authorised agents, please make sure you ask for any variations from these terms and conditions to be confirmed in writing.
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Severability
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If any of these terms and conditions or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.
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Law and Jurisdiction
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Contracts for the purchase of Products through our site and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by English law. Any dispute or claim arising out of or in connection with such Contracts or their formation (including non-contractual disputes or claims) will be subject to the nonexclusive jurisdiction of the courts of England and Wales.

Payments

You agree not to hold us responsible for any banking charges incurred due to payments on your account.
All prices that are displayed are inclusive of VAT.
International postage charges are calculated in Checkout.
Payments can be made by Visa, Visa Electron, Visa Debit, Visa Delta, Mastercard. Payment will be debited and cleared from your account immediately on order. For rolling customers the correct amount will be debited monthly to the date of order.
We take reasonable care to make our site secure. All credit/debit transactions on this site are processed using Stripe, secure online payment gateways that encrypts your card details in secure host environments. If you are a registered Post by Katie Leamon user, we will not store your credit/debit card details on our systems.
We reserve the right to suspend or cancel your subscription at any time, for any reason we see viable. You will be notified if this is the case and a refund will be provided for any gifts not sent that have been paid for.
If your recurring payment skips and your account cancels and you wish to continue your subscriptions please be aware we might not be able to offer you your original price.

Loyalty codes & competitions

Any promotion code or offer provided on this site cannot be used in conjunction with any other promotion, past or present.
Promotion codes have no cash alternative and must be redeemed by the date published, if provided.
If you are a winner of a competition you must get in contact to provide a delivery address within one week to claim your prize, otherwise a new winner will be selected.

Privacy

We collect personal information about you through your use on this website and our services. All information that we collect about you is subject to our privacy policyprivacy policy.
please note that by supplying your/the recipient’s email address upon joining us you grant us permission to contact you via email regarding your account
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Copyright
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- The website and its content is copyright of Post by Nosheen Designs . All rights reserved.
- All trademarks, logos, images, product and company names displayed or referred to on this website are the property of their respective owners. Nothing on this website grants you any licence or right to use, alter or remove such material.
privacy policy
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1. What do we do with your information?
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When you visit and/or use our Platform or contact us, we may collect the following information:
- Personal Information that you choose to share with us when you register for an account, subscribe to emails, newsletters and alerts and which you provide to us when using our services, including information entered into our booking platform and included in your comments, reviews or survey responses. In the course of making a booking or submitting reviews, you might voluntarily provide us with sensitive personal data if relevant to the service that you are requesting or reviewing.
- Where you are utilising our online payment facility, we may store (via ourselves or our appointed payment processor) your credit and debit card details on a secure encrypted basis.
- If you choose to communicate with us (for example, through the Platform, email, telephone, SMS, or social media) we will record the fact that you have contacted us and may retain the content of your communication, together with your contact details and our responses.
- Information about your visits to and use of the Platform, such as information about the device and browser you are using, your IP address and location, your identifier for advertisers (IDFA), the date and time that you visited, the duration of your visit, the referral source and website navigation paths of your visit and your interactions on the Platform. Please see the cookies section of this Privacy Policy for further information on the purposes for which we collect and use this information.
It is important that all the Personal Information you give us when you register as a user or otherwise when you use the Platform is correct and accurate. This includes, by way of example only, ensuring that we have your correct contact (including email) details at all times.
If you plan to submit someone else’s Personal Information to us, for instance when making a booking on their behalf, you should only provide us with that third party’s details with their consent and after they have been given access to information about how we will use their details, including the purposes set out in this Privacy Policy.
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Protecting your personal information
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The transmission of information via the internet is not completely secure. So, whilst we will do our best to protect your Personal Information, we cannot guarantee the security of your data transmitted to our Platform. Any transmission is at your own risk. Once we have received your Personal Information we will use strict procedures and security features in relation to that data.
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Social Media and User Generated Content
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Some of our Platforms allow users to submit their own content. Please remember that any content submitted to one of our Platforms can be viewed by the public, and you should be cautious about providing certain personal information e.g. financial information or address details via these Platforms. We are not responsible for any actions taken by other individuals if you post personal information on one of our social media platforms, e.g. Facebook or Instagram. Please also refer to the respective privacy & cookie policies of the social media platforms you are using.
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2. Consent?
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How do we get your consent?
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When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
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How do I withdraw my consent?
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If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at hello@nosheendesigns.co.uk , or unsubscribing from our mailing list.
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3. Disclosure
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We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
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4.sqaurespace
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Our retail store is hosted on Squarespace. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Squarespace data storage, databases and the general WordPress application. They store your data on a secure server behind a firewall.
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Retail payment
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If you choose a direct payment gateway to complete your purchase, then WordPress stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Squarespace Terms of Service or Privacy Policy
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5. Wholesale Customers
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For customers with a wholesale account we collect and store data from you that is vital to our business relationship. On opening an account with us you will provide us with contact information including address, email, phone numbers as well as account information including credit card and bank details.
Please be assured we take every step to keep this information safe and secure on our wholesale and accounting platforms; KashFlow and Handshake. They are both secure and trusted business providers, but we recommend you read over their third party privacy policies here.
https://www.handshake.com/legal/privacy_policy
https://www.kashflow.com/privacy-policy/
Please be aware you are able to access, amend or update your information at any time, and can do so by contacting hello@nosheendesigns.co.uk or logging into your account. Should you close your account with us, we reserve the right to hold your contact details for up to five years from your last order.
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6.. Third Party Services
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In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
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PayPal Transactions
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Please note that all PayPal transactions are subject to the PayPal Privacy Policy which can be found here: www.paypal.com/uk/webapps/mpp/ua/privacy-full. Please ensure that you are happy with the terms of the PayPal Privacy Policy if you wish to use PayPal to complete any transactions through the Platform.
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Links
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When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
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7. Security
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To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
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If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
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8. Cookies
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By using the website you consent to the usage of data captured by the use of cookies. Cookies allow us to do multiple things to enhance and improve your browsing experience on our website. If you wish to turn them off please adjust your browser settings.
We use Cookies to track visitors to our website, these details are in no way perusal or identifiable details and will never be shared. Our cookies are for the sole purpose of improving the performance of our website for you.
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What can I do to change my Cookies preferences?
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Please find below a number of ways in which you can manage your Cookie preferences online. Please also refer to the privacy & cookie policies of the relevant third party for more information.
- Most browsers and devices allow you to remove tracking technologies and/or block new tracking technologies being set. To turn off tracking technologies, look at the “help” menu on your browser, or visit your device settings. However, please note, that (a) this may not be effective for all tracking technologies and (b) switching off tracking technologies may restrict your use of the Sites and/or delay or affect the way in which they operate.
- AdChoices is a self-regulatory program that encourages online advertising platforms to include an advertising option icon on any ads or webpages where data is collected and used for behavioural advertising. Find out more here: www.youradchoices.com/control.
- Use your mobile device settings to configure your advertising preferences.
- Visit Your Online Choices here to opt out of various interest based advertising www.youronlinechoices.com/uk/.
- Hotjar: You may opt-out from having Hotjar collect your information at any time here: www.hotjar.com/legal/compliance/opt-out.
- Google Analytics: If you prefer to not have data reported by Google Analytics, you can install the Google Analytics Opt-Out Browser Add-On by following the instructions here: tools.google.com/dlpage/gaoptout. You may opt out of Google’s use of Cookies by visiting the Google advertising opt-out page here www.google.com/policies/technologies/ads/.
- Facebook Ads: You can control how Facebook uses data to show you ads by turning off ads which may be based on interests and / or your relationship with specific advertisers, in your ad preference settings. For further information, please visit the various Facebook pages which allow you to learn more about Facebook ads and Cookies and to update your settings:
- www.facebook.com/policies/cookies/
  1. www.facebook.com/about/ads
  2. www.facebook.com/ads/preferences/edit/
Please note that where you have opted out of receiving our email marketing communications via the methods described above under the section “Withdrawing consent or otherwise objecting to direct marketing”, you may still see our non-targeted adverts whilst you are online, if your interests settings on Facebook are aligned to an audience segment (pre-defined by Facebook) which our business is also associated with. We do not control whether these ads are displayed to you.
- In the case of third parties not specified in this section, please consult their relevant privacy & cookies policy to find out more about adverts displayed to you whilst you are online and how you can opt-out.
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9. Age of consent
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By using this site, you represent that you are at least the age of majority in country of residence, or that you are the age of majority in your country of residence and you have given us your consent to allow any of your minor dependents to use this site.
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10.Changes to this Privacy Policy
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We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
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Retention
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We retain your Personal Information for as long as is required to fulfil the activities set out in this Privacy Policy, otherwise communicated to you or for as long as is permitted by applicable law.
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11. Questions and contact information
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If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at hello@nosheendesigns.co.uk

Contacting us

If there are any questions regarding this privacy policy, you may contact us using the information below:

hello@nosheendesigns.co.uk

26 Charminster Drive

Manchester

M8 5QA